Conflict Management, Emotional Intelligence and Bullying Prevention - Florence (FREE Online Course Included)

I attended a January session of the course in 2019. It was very interesting and helpful experince for me. The theoretical part and practice were very well ballanced, our trainer Davide provoked and encouraged all of us to be active participant in this exciting challenge. The two guided tours in Florence and the tour in Pisa were amazing and helped me to get to know and better understand the local culture and history. I highly recommend the course.

Vertalen (Alleen voor geregistreerde gebruikers)

The course content is precise, relevant and extremely useful. The lecturer (Susan Gagliano) is very knowledgeable, authentic and enthusiastic, who is engaged and kept us interested in the material, moreover gave us not only theoritical but practical knowledge as well. She cared immensely for 'students' and was always willing to go out of her way to promote the well-being of the group. She has a rare sensibility about her that makes the class educational and enjoyable. This course was a large catalyst in a new perspective and outlook that I have developed during this week. The school administratives were ready to help all the time. I highly recommend the course and the school as well.

Vertalen (Alleen voor geregistreerde gebruikers)

I can warmly recommend this course! Full of good topics and ideas. Susan was clear, inspirational and positive person. Even if the way back home was long and demanding, it was worth of doing!

Vertalen (Alleen voor geregistreerde gebruikers)

The course was very interesting and helpful for mi. All information was selected and explained with great professionalism and sensibility. Our trainer Susan Gagliano used her sense of humor and exceptional performing skills to make all of us active participant in this exciting challenge.

Vertalen (Alleen voor geregistreerde gebruikers)

It was such an amazing experience. Well structured information, perfect combination of theory and practice, a kind and caring environment in the class. Definitely one of the best courses I attended.

Vertalen (Alleen voor geregistreerde gebruikers)

Excellent course, teacher and content was very interesting, i would recommend course to everyone.

Vertalen (Alleen voor geregistreerde gebruikers)

The course was very interesting, rich and diversified both in content and learning methods. The trainer, Susan Gagliano has proven high communication and pedagogical skills. The two guided tours in Florence and the tour in the Chianti region, offered by Europass, helped us to get to know and better understand the local culture and history. It is the second course I attend through Europass and I will definitely choose them if I will have the opportunity.

Vertalen (Alleen voor geregistreerde gebruikers)

It was the best course that I've ever attended. I have never met such wanderful trainer as Susan.

Vertalen (Alleen voor geregistreerde gebruikers)

That was a really great course. It not only gives lots of useful tips or knowledge, it also lets to experience some of it on yourself. It provides a broader understanding of conflict itself as well as the other aspects related to conflict in schools such as the phenomenon of bullying, social skills and emotional intelligence. A big thanks to our trainer Susan who conveyed the content of the course in most interesting and vivid way and filled the participants up with positive emotions and experiences.

Vertalen (Alleen voor geregistreerde gebruikers)

For me this course was the second with Europass. I will definitely choose Europass again. The course was very well organized and structured on topics. was in accordance with my training needs. Although the theme of the course was not new to me, I had an excellent learning activity. Following the course I improved my conflict management skills, updated my knowledge about emotional intelligence and found new ways to prevent bullying. The course trainer, Susan, proved to be very well trained, with exceptional communication and social skills, empathetic, patient and helpful. The course mates was productive, interested in the same topics, interested in changing something in their school, with an open mind.

Vertalen (Alleen voor geregistreerde gebruikers)

The course was wonderful experience. Teacher was friendly, helpful and professional. Everything worked smoothly and I got plenty of new ideas from the course.

Vertalen (Alleen voor geregistreerde gebruikers)

The course adjusted to my needs. The organization is perfect and Susan Galiano a great communicator.

Vertalen (Alleen voor geregistreerde gebruikers)

The teacher trainer Susan Galiano is a very good comunicator, very well structured course and all the organitation was good. No problem with certificates or other Erasmus documents. Maybe, I would have wished more practical activities.

Vertalen (Alleen voor geregistreerde gebruikers)

This course meant a lot to me! Not only did I learn a lot of very useful and sometimes even deeply moving facts, but a lot of very realistic practical tools and methods I will definately use back home. Marta our teacher even managed to not lose her sparkly sense of humor and was very effective when the level of English of some participants made it very difficult. I can only highly recommend it!!

Vertalen (Alleen voor geregistreerde gebruikers)

I have enjoyed the course a lot. It has been a very surprising experience. The course show the importance of emotions and fellings in the correct develop of students. Also, the opportunity of meeting teachers of other countries is really amazing and useful. Thanks to Susan Glagiano and all the Academy Staff for being so lovely with all of the participants. Futhermore, Firenze is a very beautiful city that any teacher should visit.

Vertalen (Alleen voor geregistreerde gebruikers)

This course is really interesting. We have learnt lots of things about conflict and emotional intelligence. I recommend this course to all who want to learn and enjoy in Firenze. Thanks to Susan Gagliano and all the Academy Staff for being so lovely with all of the participants.

Vertalen (Alleen voor geregistreerde gebruikers)

A course very well organized. I have learned a lot from the teacher Susan Galiano and the experiences of the rest of the participants. Congratulations Europass!

Vertalen (Alleen voor geregistreerde gebruikers)

It is been a great course. The strong points of the course, in my view: - Participants interested in the topic, and not only in visiting a nice city - Very active and practical. It has not been another therotical course. - Very, very well conducted by the teachers Susan Gagliano and Ilaria Barbieri. - Part of the schedule with expositions of the features and projects developed in the schools related to the topic of the course. It allows to get feedback about the way they work in different European countries. Besides, it unites the group. - Great previous information, reception and service by school staff. Congratulations EuroPass!!!

Vertalen (Alleen voor geregistreerde gebruikers)