Effective communication

The purpose of good communication is to get the right message to the right people in the right way. It sounds simple, but many people fail to organize their communications properly, leading to misunderstanding, frustration and missed opportunities. More than ever before, its importance is heightened by the fact that the whole world has now become a global village due to the development of modern technology. The place of effective communication is so central and indispensable in the classroom teaching and learning process. Teachers in the classroom require effective communication skills in marshaling his/her points before learning that could lead to the attainment of educational aims and objectives in the school can take place.
This course expands the participants’ ability to focus on their outcome, tune in to their audience and develop their message for clarity and impact. The ability to create an environment for open discussion and ongoing dialogue is crucial for communication success. Transactional Analysis (TA) is a model for understanding human behavior, communication and relationships. It was originally developed in the 1950s by the late Eric Berne, MD and is beneficial for effective communication, as a person understands their communication with self while identifying the personality of another

- Objectives
By the end of this course, the participants will be able to interact more effectively with their customers, peers, subordinates, superiors and significant others. They will practice on how they can listen actively and empathetically and how they will communicate with assertiveness. Additionally, they will have the opportunity to apply the TA theory to their own behavior and the behavior of others in the group
- Target Groups
Teachers, teacher trainers, careers officers, educational counselors, head teachers / principals / managers of schools / organizations offering adult education, professionals

- Methods & Tools
Lectures, exercises, discussions, teamwork, role-playing, study visits.

Agenda

Day 1
✓ Introductory meeting, explanation of practical arrangements, presentation of timetable, information about course venue.
✓ Icebreakers, Introduction to the Course
✓ Introduction to Communication
✓ Road Blocks: Recognizing Communication Barriers

Day 2
✓ Self-awareness: Being in the Know
✓ Listening skills: Effective interpersonal skills

Day 3
✓ Principles of Transactional Analysis
✓ Types of Personality

Day 4
✓ The Ego State Model
✓ Types of Transaction, and strokes
✓ Time structuring

Day 5
✓ Life positions and «OKness»
✓ Steering communication with awareness of transaction types

Day 6
✓ Study Visits

Day 7
✓ Psychological games
✓ Planning follow up activities, dissemination and implementation of learning outcomes.
✓ Course Evaluation
✓ Certifications