Quality management in education and training. ISO 9001 & ISO 29990

Rating: 5/52 users

The course aims to provide the necessary skills and competencies to managing, administrating and teaching staff of education and training organizations, so as to be able to develop and maintain their own quality management system, following the requirements of ISO 9001 and ISO 29990 standards.

>>ECVET points: 3.5

>>Target groups: Staff at all types of education and training organizations (directors / headmasters, quality managers, quality inspectors / evaluators, administrative staff, teachers / trainers).

>>Learning Outcomes: Upon completion of the training course, the participant is expected to:
- Distinguish the different quality management frameworks and tell their differences
-Identify the main processes of the organisation and develop a process map
-Design the organisation quality management processes -Implement a quality management system
-Monitor and evaluate processes
-Improve quality management processes.

>>Methodology: Presentations, workshops.

>>Thematic units: Quality management: concepts, frameworks and standards, ISO 9001 in education and training, ISO 29990 in non formal education.

>>Learning material: The learning material consists of presentations and support material. The learning material will be available on-line in English language.

>>The cost includes the learning material and the certificates: Certificate of completion, Europass Certificate Supplement, Europass Mobility.

Course organiser
Piraeus, Greece

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Upcoming sessions

24.08.2020 > 28.08.2020 (ID: 84568)
16.11.2020 > 20.11.2020 (ID: 84570)
17.05.2021 > 21.05.2021 (ID: 119741)
15.11.2021 > 19.11.2021 (ID: 119742)

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Attended 16.05.2016 - 20.05.2016

I really enjoyed attending this course. The trainers were always very dedicated and attentive to my needs. The environment in which the training took place was very professional. The training was well planned and all materials were in agreement with the need for practical implementation of the themes. This course helped me to broaden my horizons on organizational standardization standards and I believe that all public schools should have their quality department and work on these topics.

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Attended 13.03.2017 - 17.03.2017

Well organized structured course on quality management held by certificired auditors of management systems with great experience in the field. The lessons were challenging with good balance between theory and practice and a perfect way to practice and improve. By participating in this course, I had the opportunity to improve my quality management competences but also to meet teachers from other countries and to compare quality systems of participating countries. I would recommend it to those planning to implement new curricula or teaching methods in their school practice.

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