Frequently Asked Questions (FAQ)

School Education Gateway˄

What is the difference between eTwinning and the School Education Gateway?

Rating: 5/5

Both initiatives are funded by Erasmus+ and promote innovative teaching practice across Europe. The largest teacher network in Europe, eTwinning offers a platform for school staff to create collaborative projects with one or more schools from different countries. The eTwinning platform is available for schools and teachers only. The School Education Gateway focuses on European action for schools, bringing policy and practice closer to teachers. The website is public and therefore open to other educational stakeholders in order to encourage cooperation between schools and other organizations.

Why can eTwinning users login to the School Education Gateway but not vice versa?

Rating: 5/5

Teachers with an eTwinning account can use the same account to login to the School Education Gateway website. This is designed to make it easier for eTwinning teachers to use the School Education Gateway. Anyone who does not have an eTwinning account can easily set up a School Education Gateway account. Unlike eTwinning, the School Education Gateway is open to all stakeholders and not only teachers. Users cannot, therefore, use their School Education Gateway account to login to eTwinning, which remains a platform for teachers only, and where new members are authenticated and approved by the National Support Service in their country.

I have forgotten my username/password. What should I do?

Rating: 5/5

If you have forgotten your log-in credentials, you can use the “Forgot login/password?” link, available on the Log-in window (accessible via the link in the upper-right corner), to reset your password. You will receive an email containing a new password and your username. Once you have logged in to the site, you can edit this password on your Profile page, should you wish to do so. Please kindly note that your username and password should only contain letters and numbers. Also note that if you first logged in to the site using an existing eTwinning account, or a social media account, you won’t be able to use the password reset feature.

What is ‘reading time’?

Rating: 5/5

Reading time appears in the platform’s articles and indicates the estimated reading time of each article. The final reading time can vary depending on the reader, the reader’s level of focus, and the language. The estimated reading time does not take into account any visual materials embedded to the page (e.g. videos).

Erasmus+ Tools˅

What are the Erasmus+ Tools?

Rating: 4/5

Erasmus+ is the European Union programme for Education, Training, Youth, and Sport for 2014-2020. It offers schools and other organizations funding opportunities, including support for training courses and teaching assignments for professional development, or for the development of project partnerships. The tools available on the School Education Gateway have been designed to support specific Erasmus+ activities and can be found in the Erasmus+ Opportunities section.

The three tools and related Erasmus+ projects are:

  • Course Catalogue - A dedicated catalogue of professional development courses for school teachers and staff (Mobility project for school education staff under Key Action 1)
  • Mobility Opportunities - Opportunities for school staff to undertake teaching assignments and job shadowing in a host school/organization abroad (Mobility project for school education staff under Key Action 1)
  • Strategic Partnerships - Partner search for schools and organizations across Europe to carry out joint projects (Strategic Partnerships under Key Action 2)

Who can post a listing?

Rating: 4/5

Anyone can post a course, mobility opportunity or strategic partnership request on the School Education Gateway. The only condition for creating a listing is that users must have an individual login account associated to an organization, and each organization must have a Participant Identification Code (PIC). Once the account has been set up, users can post a listing in any section. Posters are asked to respect the School Education Gateway terms and conditions.

How is the quality of the listings monitored?

Rating: 4/5

Listings are not pre-approved or authenticated by the European Commission or National Agencies. Courses, mobility opportunities, and strategic partnership requests are offered by independent organizations, who are asked to respect the School Education Gateway terms and conditions regarding their listings. The European Commission accepts no responsibility or liability with regards to content, delivery or management. Users can report any content or organization they deem illegitimate or offensive. The website administrators can be contacted at

Can I post a listing that is not related to school education?

Rating: 5/5

The School Education Gateway is aimed at the European school community. To keep the platform relevant to this community, we discourage listings related to other fields (higher education, vocational training, adult education) unless they are also connected and relevant to school education.

How can I post a listing to the Course Catalogue/Mobility Opportunities/Strategic Partnerships sections?

Rating: 3/5

This has been explained in detail in the Erasmus+ Tools Tutorial which is available in 23 languages.

I want to offer a course that takes place several times. Should I post it several times on the Course Catalogue?

Rating: 4/5

If you are organizing the same course in different occasions, you need to create the course only once in the course catalogue. To add several dates, use the “‘multiple sessions’ option. You will find instructions on how to do this in the Erasmus+ Tools Tutorial (page 12).

Can different sessions of a course take place in different locations?

Rating: 4/5

At the moment, you can select only one location for the different sessions of your course. If your course takes place in two different location, we suggest that you create two separate course listings. Please see below an example:

  • Course ABC in Italy
    • Session dates 1
    • Session dates 2
    • Session dates 3
  • Course ABC in Poland
    • Session dates 1
    • Session dates 2
    • Session dates 3

I posted a course some time ago but I cannot find it in the Course Catalogue anymore. Why is that?

Rating: 4/5

The visibility of the courses is related to their start/end dates. Once a course has finished, it will no longer appear in the Course Catalogue search results. If your course has not finished yet but you still cannot find it there, we recommend that you check whether you have indicated the start and end dates correctly. Moreover, please note that the courses are displayed by default in a chronological order with the most upcoming ones on top of the list. This means that the more ahead in time your course is scheduled to start, the lower in the list it will appear.

I’m a course provider and I would like to get in contact with other course providers. Where can I do that?

Rating: 4/5

If you are a course provider and would like to discuss with other providers, we suggest that you join the LinkedIn group Erasmus+ Course Providers.

I found an interesting course/ mobility opportunity/strategic partnership listing. Who should I contact about it?

Rating: 4/5

To get more information on a course/mobility opportunity/strategic partnership listing, you need to get in touch with the organisation that has posted the listing:

  • Use the direct Contact form (login required) which is provided on the right-hand side of the listing page.
  • Go to the website of the organisation that has posted the listing.

Please note that the School Education Gateway does not offer on-site courses, mobility opportunities or strategic partnerships itself but only provides the tools for schools to do so.

I would like to undertake a teaching assignment/job shadowing at a school but I can’t find a suitable offer in the Mobility Opportunities section. Can you help me?

Rating: 4/5

All Mobility Opportunity posts are visible on the website and made by schools and other organisations. If you already know the school you are interested in, we suggest you to contact them directly. If you would like to browse for more schools, you can have a look at the eTwinning website.

What do these different Mobility Opportunity types mean?

Rating: 4/5

  • Job shadowing is for students, recent graduates, teachers and other members of the school staff. It offers participants the chance to work at a host school/organisation abroad, alongside professionals who have specific knowledge about an occupation or career in which the participants may be interested.
  • Long-term teaching assignments are suitable for students, recent graduates, and teachers. It offers participants the chance to undertake teaching assignments focused on their area of expertise or interest at a host school/organisation abroad, for a period of 5 months or longer.
  • Short-term teaching assignments are for a period under 5 months.
  • Placement and assistantship for students is aimed at students and recent graduates. This type of opportunity offers participants the chance to undertake a placement or assistantship.
  • Teaching/Classroom assistant is a position for teachers and other members of the school staff, allowing the participants to undertake a teaching/classroom assistantship.
  • Other mobility opportunities contains other kind of mobility opportunities, e.g. observation visits or seminars.

What is the difference between Strategic Partnerships for School Education and Strategic Partnerships for Schools Only (schools-to-schools)?

Rating: 3/5

Under the Erasmus+ Key Action 2 ‘Strategic Partnerships’ the schools can apply for both kind of projects. In a ‘Strategic Partnership for School Education’, schools can engage in activities together with any type of organisation active in any field of education (e.g. museums, foundations, local authorities or cultural organisations). To find partners, you can use the Strategic Partnerships search at the School Education Gateway. In a ‘Strategic Partnerships for Schools Only’, schools collaborate with other schools. To find partner schools please use the eTwinning Partner search forums. Check the eligibility rules for both types of projects in the Erasmus+ Programme Guide.

I’m an individual teacher and would like to undertake a teaching assignment or job shadowing. Can I post my own announcement?

Rating: 0/5

Yes, you can post a mobility opportunity request as an individual. To do so, please log in, go to My Profile > Mobility Opportunities > Add a mobility opportunity. Then, select “I am an individual”. Please note that in order for you to undertake a mobility activity, you should still be affiliated with a school or an organisation.

I am interested in an organisation registered on the School Education Gateway. How can I access its profile page?

Rating: 0/5

To access an organisation’s profile page, go to the details page of any listing that has been posted by the respective organisation and click “Go to organisation’s page” in the upper-right corner.

I am interested in an organisation registered on the School Education Gateway and I would like to receive information about its courses and other announcements. How can I get this information?

Rating: 0/5

You can follow an organisation in order to receive email updates about any new listings that it has posted on the School Education Gateway site. To do so, go to the organisation’s profile page and click “Follow organisation”. You can also access this function on any of the details pages of listings that have been posted by this organisation. To stop receiving email updates, click “Unfollow organisation”.

How can I receive information about new courses, mobility opportunity and strategic partnership announcements?

Rating: 0/5

You can opt to receive weekly email updates containing the latest listings that match search criteria indicated in one of your saved searches. To opt for receiving an alert for one of your searches, go to My Profile > Courses / Mobility Opportunities / Strategic Partnerships > Saved searches. Then click “Alert me” featured under the respective saved search for which you would like to receive updates. You can save any search that you have run on the Course Catalogue / Mobility Opportunities / Strategic Partnerships sections.

How can I leave a review for a course, mobility opportunity, or strategic partnership?

Rating: 0/5

You can use the review function available at the bottom of listings’ detailed-view pages. In order to be able to leave a review, you need to be registered/logged in to the site and you need to rate the listing first (by using the rating stars). Only courses / mobility opportunities /strategic partnerships that have already taken place can be reviewed.

How can I add an online course in the Course Catalogue?

Rating: 0/5

Currently external course providers can add only on-site (face-to-face) courses into the catalogue. The current online courses in the catalogue are provided uniquely by the School Education Gateway team and supporting experts.

Erasmus+ funding opportunities and applications˅

As a school/teacher, how can I know if a course or any other offer qualifies for the Erasmus+ application?

Rating: 3/5

Currently there is no pre-acceptance of courses or other offers. We request that schools use their critical judgement when selecting courses or planning other activities. Note also that choosing a course, mobility opportunity or strategic partnership offer from the database does not guarantee that the school will be awarded an Erasmus+ grant. It is not necessary for a course, mobility opportunity or strategic partnership to be listed in the database in order to be included in an Erasmus+ application.

Where can I find out more about Erasmus+ funding opportunities?

Rating: 4/5

To find out about Erasmus+ funding opportunities, conditions and deadlines, please visit the Erasmus+ website and read the information in the latest Programme Guide. You may also contact your National Agency for further information.

Can you help my school to fill in the Erasmus+ application?

Rating: 3/5

Unfortunately the School Education Gateway cannot offer such support. Please contact your National Agency to see what support they provide.

You may find useful to explore the database of accepted Erasmus+ projects to have tips and ideas for your own application.

Teacher Academy˅

What is the Teacher Academy on the School Education Gateway?

Rating: 4/5

The Teacher Academy is a single point of access to professional development activities including:

  1. A service of free online courses specifically made for School Education Gateway.
  2. The hugely popular on-site courses, which have already helped European teachers to meet their training needs. Costs of participation in the courses can be supported with Erasmus+ funding (Key Action 1: Mobility project for school education staff).
  3. Versatile teaching materials created by the EU institutions and EU-funded projects.

Both online and on-site are available in the Erasmus+ course catalogue.

What are the online courses about?

Rating: 4/5

A selection of free online courses is offered directly on the Teacher Academy starting from June 2016. The courses are designed around the requirements of teachers, specifically addressing some of the key barriers addressed by teachers in the OECD’s TALIS survey. The courses are available in English and one other language.

The work programme of the Teacher Academy’s online courses is supported by the Pedagogical Advisory Board. For more information about the board, see here.

Can any user add an online course in the course catalogue?

Rating: 4/5

Online courses on the Teacher Academy are all centrally organised at the level of the School Education Gateway. Therefore it is currently only possible for School Education Gateway admins to publish new online courses. All users (course providers) can still publish their on-site courses in the usual way according to the Terms & Conditions.

Teacher Academy online courses (MOOCs)˅

What is a MOOC? How can I take part and learn in a MOOC?

Rating: 4/5

MOOCs (Massive Open Online Courses) are courses accessed openly via the web. If you are unfamiliar with MOOCs, watch this video. To get the most out of participating in a MOOC check out this video.

Who can take part in a course?

Rating: 4/5

Although the courses are targeted at classroom practitioners and other educational professionals working in schools, anybody who is registered on the School Education Gateway is welcome to join.

How much does it cost to participate in a course?

Rating: 5/5

All the online courses provided by the Teacher Academy are completely free to all participants! The courses are funded by the European Commission as part of the School Education Gateway platform.

How much time is required to participate in a course?

Rating: 5/5

This varies between courses but on most courses around 3-4 hours of work per week are required to complete a module. The idea is that you spend about 30 minutes per day on your professional development. However, it is up to you how much time you want to spend on a course. Most participants in our courses report having spent between 2-3 hours per week but some said they went really into detail and spent more hours.

How do I enrol in an online course in the Teacher Academy?

Rating: 5/5

To enrol in an online course, you first have to register as a user on the School Education Gateway platform. If you find it difficult, please see the tutorial. Once you have logged in or created your user account, go to the Teacher Academy to see the available online courses. Select any of the courses to access its homepage and then click on the orange “Enrol to course” button to the right side of the page.

What kind of equipment or software do I need for successful participation in a course?

Rating: 5/5

To participate in an online course, you need nothing more than a stable Internet connection and the latest version of one of the main Internet browsers.

The Teacher Academy’s online courses are best viewed using the Chrome or Firefox browsers but is also certified for Internet Explorer, Windows Edge and Safari. Unfortunately, the Opera browser is currently not supported so you might experience some minor difficulties if you are using this browser.

In some courses we will offer webinars, which are 1-hour live online seminars, using a tool called Webex or Adobe Connect. On some systems you might be asked to download a small piece of software for this tool to work. You do not need a webcam or microphone for these webinars.

Is it necessary to use social media for a course?

Rating: 5/5

Although not necessary, using social media for a Teacher Academy online course will make the experience more fun! Joining the Facebook groups of the courses and following the discussions using the Twitter hashtags of the courses will enable you to meet like-minded participants, exchange useful resources and information and share your thoughts and ideas about the courses. Of course, you should not forget to check out the course forums, where you can also ask questions about the course and we will answer you there.

Will I receive a digital certificate for participating in a course?

Rating: 4/5

After successfully completing the entire course, participants receive a digital course certificate and a digital course badge. Please find more information on the certification policy of each course by visiting the FAQ section of the specific course you would like to attend.

What is a digital badge (eBadge)?

Rating: 3/5

Digital badges are validated indicators that show you have acquired a certain skill or knowledge or completed a certain task. You can use the digital badges to demonstrate that you have completed the tasks and covered the topics in each module. The badges can be placed on your online profiles or you can import them into your Mozilla Backpack. The Mozilla Backpack is a place where you can collect all your digital badges from a variety of courses and training providers. You can then provide a link to this backpack to potential employers, who can receive a clear overview of your accomplishments. For more information, see here:

When you complete a course module, you are awarded a digital badge. There is also a course badge which you receive once you have completed all modules.

Who can I ask for help?

Rating: 4/5

If you have questions about a specific online course, please visit the FAQ section of that course. If you still cannot find your answer there, please leave a message on the course forum under the category “Technical questions or issues” and we will answer it there, as some of your colleagues may also have the same question. If you have general questions about the School Education Gateway or the Teacher Academy, please read carefully this FAQ section to find the answers to the most frequently asked questions.